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PlayStation console is a brand that’s been popular for more than two decades now. Sony Interactive Entertainment introduced the public to their first concept in December 1994. Since then, the fame and wealth of this video game company kept rising. Their second concept for a gaming device still holds the record for the best-selling console. Although they released two more consoles, as well as a variety of other products, all of which were quite successful. Today, PlayStation Network seems to be Sony’s most lucrative project.

Once it was officially launched in 2006, it amassed quite an impressive player database. But despite the obvious success of their services, after a while, it was obvious that Sony Interactive products can’t continue following that path. One of the things that kept generating disappointment among their users was irregularity with their services and network. But is this Sony’s fault alone or was there another reason for the inconsistency of their services quality?

Who’s to Blame – Two Eleven’s, One Event

After the biggest external intrusion on Sony’s network in 2011, no one could deny that their services are indeed experiencing difficulties. The attack resulted in everyone registered on Sony’s PlayStation Network being restricted to accessing their personal data, as well as access servers. Apparently, something caused their servers crash.

Sony Interactive is partially responsible for the drop in quality of their services. The exact irregularity in guaranteed quality of their services we’ve been witnessing over the years has reached its peak. However, they’re not entirely to blame for this.

So what caused it all?

The motive is still unknown, even six years after the attack. But it should have something to do with Sony’s tradition of constantly failing to provide that which they promise to deliver. Promoting services which the enterprise can’t deliver is an action that wasn’t anywhere in the privacy policy statement that Sony’s users accepted upon registering.

The attack occurred on 17 August, as an overflow of data became unbearable for Sony defense system. It lasted for more than 23 days. During this period, the outage exposed personal information of 71 million users.

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What became obvious is that they weren’t attacked by an anonymous group of hackers for no reason. This criminal cyber-attack, as well as many other in the past of Sony’s history of security breaches, came with a message. The message clearly stated that their system would crash within a week. Now, you’re probably thinking that this is more than enough time to warn anyone using your service about the intrusion, right? Unfortunately, Sony didn’t share that clarity of perception.

They did, in fact, send a strong message, and shown once again, that rules apply to major corporations as well. Unfortunately for Sony, but mostly for users whose privacy was exposed, they weren’t able to notify their users and prevent theft of their personal information.

Page Not Found #101- Sony’s Servers Are Down Again

Another intrusion on Sony’s platform that we witnessed over the years occurred on Christmas in 2014. Apparently, both popular platforms, PlayStation Network and Xbox Live, were affected by the DDOS attack. Some evidence indeed suggests that a notorious hacking group called Lizard Squad was responsible for both attacks. They did, in fact, take the credits for the attack with their Twitter post saying that PSN is offline.

But let’s focus on Sony here. This wasn’t the first time that they failed to detect and warn users about a ‘problem with their network.’ Time and time again PlayStation fails not in resolving their alleged network problems, but in informing their users of these problems that were to come. This psn hack, as well as many other, strongly suggest that someone didn’t find Sony’s quality of services acceptable.

PSN users that tried to log in on that and days that followed the event were welcomed with a cryptic message, stating that the services are indeed down and that it’s ‘internet’s fault.’ This message clearly stated that Sony’s services were once again down. 

Once again personal data, which involves account information of millions of users as well as credit card details, was exposed and exploited. Although not the biggest DDOS on Sony, it confirms previously stated facts about hacking activists and their aversion towards this particular corporation.

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Lazarus’s Denouncement of Sony Services

Sony’s internet security parameters were definitely identified as ineffective at resolving problems with their gaming platform in 2016, with yet another consecutive distributed denial of service attack. This led to mass disappointment among Sony fans and once again proved that Sony platforms are indeed being a victim of notorious hacking group attacks. This time, the attack affected every platform, including PlayStation 3, PlayStation 4, PlayStation Vita, as well as their other applications, software, and services. This is by far the most undeniable proof of victory over Sony, as it led to issues on all of their products, rendering them useless. The group behind the attacks that occurred in Sony’s long history of internal breaches was recognized as Anonymous’, a hacktivist group that stands for people’s rights, among other things.

The statement was clear, the abuse of corporations over common man will not be tolerated. This DDoS attack on Sony’s network was followed by a message ‘We Are Legion’, a signature phrase for the Anonymous hacking group. This attack and many other world wide security breaches led to a series of events that shook relations between America and North Korea, among other countries.

Conclusion

Although Sony guarantees for the quality of their services with the same confidence in words of written statements, the evidence clearly states they aren’t capable of protecting their customers from hackers and other cyber-activists. One question remains, who’s side are they on, and what possible reason they might have for attacking corporations with such publicity. No matter what their motives are, Sony’s player database was affected as millions lose interest in utilizing their services.